FXTool Terms of Service
Updated: March 4, 2026 Effective: October 1, 2025
Important Notice
Welcome to the FXTool platform. To protect your rights and interests, please read and fully understand all provisions of this Agreement before registering or using our services, paying particular attention to clauses relating to limitation of liability, disclaimers, financial risk disclosures, dispute resolution, and account actions. By checking "Agree and Continue," completing registration, or using the Platform services in any manner, you acknowledge that you have read, understood, and agree to be bound by this Agreement.
If you do not agree with any part of this Agreement, please stop registering or using the Platform immediately.
1. Definitions
- "Platform" means the online platform operated by FXTool.co for the display, distribution, sale, and related technical services of software tools, including but not limited to the website (fxtool.co), mobile pages, API endpoints, and any client applications that may be developed in the future.
- "Operator" (also referred to as "FXTool") means FXTool.co and its affiliates.
- "User" means any natural person, legal entity, or other organization that registers on the Platform, logs in, and uses the Platform services.
- "Account" means the account obtained by a User upon registration, used for logging in, purchasing, downloading, managing licenses, and other related functions.
- "Platform Services" means the services provided by the Platform to Users, including but not limited to registration, login, information display, search, purchasing, downloading, license verification, ticket support, reviews and feedback, developer onboarding, and distribution services.
- "First-party Products" means tools, strategies, scripts, software components, and related digital content independently developed and published by the Operator and made available through the Platform.
- "Third-party Products" means tools, strategies, scripts, software components, and related digital content uploaded and published by third-party Developers after onboarding to the Platform.
- "Developer" means any natural person, legal entity, or other organization that has passed the Platform's onboarding review and is authorized to publish Third-party Products.
- "Digital Products" means products or content delivered in electronic form, including but not limited to software programs, scripts, indicators, strategies, documentation, update packages, license keys, and any combination thereof.
- "Licensing and Verification" means the technical mechanisms provided by the Platform, including account binding, license key generation, validity checks, and download permission checks, used to support the distribution and usage management of Digital Products.
- "Force Majeure" means unforeseeable, unavoidable, and insurmountable circumstances, including but not limited to natural disasters, war, armed conflict, terrorist attacks, epidemics or pandemics, government actions, changes in laws, regulations, or policies, telecommunications or network infrastructure failures, large-scale cyberattacks, third-party service outages, and power outages.
2. Scope and Priority of This Agreement
- This Agreement constitutes a legally binding agreement between the User and the Operator regarding the use of the Platform Services.
- The Platform may publish separate rules, guidelines, policies, or agreements for specific services (collectively, "Supplementary Rules"). Supplementary Rules shall have the same legal effect as this Agreement. In the event of any inconsistency, the Supplementary Rules shall prevail.
- When using specific features, Users shall comply with the applicable Supplementary Rules and any on-page instructions.
3. Account Registration and Management
- By registering for and using the Platform Services, the User represents and warrants that: (a) the User is at least 18 years of age and has full legal capacity; or (b) the User is a legal entity or other organization duly established and validly existing under applicable law. Any person or entity that does not meet the foregoing requirements shall not register for or use the Platform Services.
- Users shall register their Account with truthful, lawful, and valid information and shall ensure that such information remains truthful, accurate, and complete throughout the period of use.
- Users shall safeguard their Account and login credentials (including but not limited to passwords, verification codes, and device information). The User shall bear sole responsibility for any unauthorized access, information disclosure, or loss resulting from the User's failure to adequately protect such credentials.
- Users shall not transfer, lease, lend, or sell their Account to any third party, nor permit any third party to use their Account for any activities related to the Platform Services in any manner.
- If a User discovers unauthorized use of their Account or any security risk, the User shall promptly notify the Platform. The Platform may, at its reasonable discretion, take measures including but not limited to temporarily freezing the Account, resetting credentials, or restricting access.
- The Platform reserves the right to verify and take appropriate action against abnormal registration, login, transaction, or download activities as required by applicable laws and regulations, regulatory requirements, and risk management needs.
- The Platform reserves the right to require Users to provide identification documents or other supplementary information for identity verification purposes, as required by anti-money laundering, anti-fraud, risk management, or applicable legal and regulatory requirements. Users shall cooperate with such requests.
4. User Rights and Obligations
- Users have the right to use the Platform Services and access the digital product distribution and transaction features provided by the Platform, subject to compliance with this Agreement and the Platform rules.
- Users shall comply with the laws and regulations of their country or region of residence and observe public order and good morals. Users shall not use the Platform Services to engage in any unlawful activities, including but not limited to:
- Publishing or disseminating unlawful information or infringing upon the lawful rights of others;
- Engaging in money laundering, fraud, gambling, pyramid schemes, or other illegal activities;
- Interfering with the normal operation of the Platform in any way, including but not limited to malicious scraping, cyberattacks, injection attacks, circumventing verification, or tampering with licensing mechanisms;
- Obtaining products, download links, license keys, or other Users' account information through improper means;
- Publishing or disseminating content containing viruses, trojans, malicious code, or backdoor programs.
- Users shall use Digital Products only within the scope permitted by applicable laws and regulations, and shall bear sole responsibility for their use and any consequences arising therefrom.
- When posting reviews, feedback, or support ticket content on the Platform, Users shall ensure that such content is truthful, objective, and lawful, and shall not fabricate facts, defame others, or post inappropriate content.
5. Platform Rights and Obligations
- The Platform reserves the right to provide, adjust, or upgrade the Platform Services as required by its operations. Services may be interrupted or limited due to maintenance, upgrades, or technical issues; the Platform shall endeavor to provide advance notice or necessary alerts where practicable.
- The Platform reserves the right to establish and update Platform rules, manage User conduct, and take restrictive measures against behavior that violates this Agreement or Platform rules.
- As a distribution and transaction channel for Digital Products, the Platform may provide Developers with listing, display, distribution, order management, licensing, settlement, and other technical and administrative services, and may charge Developers a technical service fee or revenue share as agreed.
- The Platform shall take reasonable technical measures to ensure the security and stability of the Platform Services. However, the Platform shall not be liable beyond the extent required by applicable law for service anomalies caused by Force Majeure, third-party actions, or User-attributable causes.
6. Product Distribution, Transactions, and Delivery
- Users may purchase and download First-party Products or Third-party Products through the Platform. The specific purchase process, pricing, scope of license, validity period, and download method shall be as displayed on the product page and governed by the Platform rules.
- Delivery methods for Digital Products may include but are not limited to: download links, license keys, account permission activation, and API-based verification.
- Once a Digital Product has been delivered or activated, the Platform may impose restrictions on refunds, returns, or cancellations, except as otherwise required by applicable law or as expressly committed by the Platform. Specific terms shall be as set forth in the Platform's refund policy and product description.
- The Platform may impose restrictions on the number of downloads, download validity period, number of bound accounts, number of account re-binds, and similar parameters, as specified in the product description and Platform rules.
7. Refund Policy
- Refund requests may be submitted through the Platform's support ticket system within seven (7) days of product delivery in the following circumstances, provided that the User supplies a description and supporting evidence:
- The product's functionality materially differs from its description, supported by specific evidence; or
- The product contains a critical bug that prevents normal use, and the seller has failed to provide a fix within a reasonable period; or
- The User is otherwise dissatisfied with the product and has not extensively used it.
- Refund requests submitted after the seven (7) day period may be declined by the Platform at its discretion.
- Refund amounts shall be limited to the amount actually paid by the User for the product in question and shall not include any indirect costs, anticipated profits, or other losses.
- During the refund review period, the Platform reserves the right to suspend the license and usage rights for the relevant product. Upon completion of the refund, the User's license and usage rights for the product shall terminate immediately, and the User shall delete all copies of the product.
- Refunds will not be granted in the following circumstances:
- The product fails to operate due to improper configuration of the User's trading account;
- License verification fails because the User did not enable "Allow DLL Imports" in their trading platform;
- Trading losses resulting from market conditions or price movements;
- The product was obtained free of charge (including products obtained at no cost through a membership subscription).
- Users shall not abuse the refund mechanism through bad-faith purchases or fraudulent refund claims. If the Platform identifies such behavior, it reserves the right to deny the refund and take appropriate account management actions.
8. Developer Onboarding and Third-party Product Rules
- Developers shall submit onboarding materials as required by the Platform and may only publish Third-party Products after passing the Platform's review process.
- Third-party Products are provided and maintained by the Developer, who is solely responsible for their legality, completeness, and fitness for purpose. The Platform reserves the right to perform formal reviews, manage listings, and implement risk controls for Third-party Products; however, such management shall not constitute a substantive warranty or endorsement of any Third-party Product.
- Disputes between Users and Developers arising from Third-party Products shall be resolved primarily through negotiation between the parties. The Platform may, within reasonable limits, facilitate information relay, ticket assistance, or rule-based support, but does not guarantee the outcome of any dispute.
9. Fees, Payment, and Settlement
- The Platform may offer one-time purchases, subscriptions, memberships, renewals, and other payment methods, as displayed on the relevant page.
- Users shall ensure that their payment account is lawful and valid, and shall bear sole responsibility for any consequences arising from payment failures, payment channel restrictions, or banking/institutional rules.
- In the event of a refund, chargeback, or dispute, the Platform reserves the right to handle the matter in accordance with the applicable payment channel rules, Platform rules, and risk management requirements.
10. Intellectual Property
- All intellectual property rights in the Platform and its related content (including but not limited to page design, software, code, interfaces, documentation, trademarks, logos, and database structures) belong to the Operator or its lawful rights holders.
- Intellectual property rights in First-party Products belong to the Operator or its lawful rights holders. Users are granted only a non-exclusive, non-transferable, revocable license to use such products within the scope of their purchase or license.
- Intellectual property rights in Third-party Products belong to the Developer or their lawful rights holders. Users are granted only the corresponding license to use such products within the scope of their purchase or license.
- Without the prior written permission of the rights holder, Users shall not copy, distribute, sell, lease, sublicense, reverse-engineer, decompile, crack, circumvent licensing mechanisms, or otherwise infringe upon the lawful rights of the rights holder with respect to any Digital Product or Platform content.
11. Platform Nature Declaration and Financial Trading Risk Disclosure
IMPORTANT -- PLEASE READ CAREFULLY
- Platform Nature Declaration: The FXTool platform is a software tools distribution and transaction platform that provides Users with technical services including the display, sale, download, and license management of Digital Products only. The Platform does not engage in any financial business and does not provide foreign exchange brokerage, asset management, investment advisory, investment consulting, trade execution, fund custody, margin financing, discretionary portfolio management, or any other financial or quasi-financial services.
- No Investment Advice: All content displayed on the Platform or in connection with Digital Products sold through the Platform -- including product descriptions, feature summaries, parameter specifications, backtesting data, simulated demonstrations, and user reviews -- does not constitute investment advice, trading guidance, a guarantee of returns, or a warranty against risk in any form.
- Past Performance Does Not Guarantee Future Results: Any historical backtesting results, simulated trading performance, or past return data associated with Digital Products reflect performance under specific historical conditions only and do not represent, imply, or guarantee future actual trading results or returns.
- Independent Decision-Making and Risk Assumption: Foreign exchange and derivatives trading carries a high level of risk and may result in the partial or total loss of your funds. Users should make independent and prudent investment decisions based on their own financial situation, risk tolerance, and trading experience.
- No Access to User Funds: The Platform does not access, hold, or manage Users' trading funds. Users' trading funds are managed by the broker or trading platform of their choosing and are entirely unrelated to this Platform.
- No Liability for Trading Losses: To the maximum extent permitted by applicable law, the Operator and the Platform shall not be liable for any trading losses, capital losses, or other financial losses incurred by Users in connection with the use of Digital Products obtained through the Platform for foreign exchange, futures, contracts for difference (CFD), or other financial derivatives trading.
12. Disclaimers and Limitation of Liability
- The Platform and all Digital Products are provided on an "AS IS" and "AS AVAILABLE" basis. The Operator makes no express or implied warranties regarding the fitness, accuracy, completeness, stability, or continuous availability of the Platform Services or any Digital Products.
- The User understands and agrees that Digital Products may be affected by factors including the operating environment, third-party software, network quality, and system configuration. Actual results may differ from the User's expectations, and the User shall bear all risk and consequences associated with use.
- The Platform makes no guarantees or representations regarding the performance results, profitability, risk management effectiveness, or compatibility of any Digital Products.
- The Operator shall be relieved of liability to the extent that Platform Services are interrupted, delayed, or experience data loss or other anomalies as a result of Force Majeure events.
- To the maximum extent permitted by applicable law, the Operator shall not be liable for any indirect, incidental, punitive, or consequential damages, including but not limited to loss of profits, loss of goodwill, loss of data, or business interruption, arising from or related to the use of or inability to use the Platform Services or Digital Products.
- In the event that the Operator is found liable under applicable law, the Operator's total aggregate liability shall not exceed the total fees actually paid by the User for the relevant service or product during the twelve (12) months preceding the event giving rise to the claim (excluding free services or products).
13. Violations and Account Termination
- If a User violates this Agreement, Platform rules, or applicable laws and regulations, the Platform reserves the right to take one or more of the following measures, including but not limited to:
- Issuing a warning or requiring corrective action;
- Restricting functionality, downloads, or transactions;
- Suspending or freezing the Account;
- Terminating the Account and ceasing to provide services;
- Reporting to or cooperating with the relevant competent authorities as required by law.
- Following termination of a User's Account, the Platform reserves the right to process relevant data and transaction records in accordance with applicable laws, regulations, and Platform rules.
14. Personal Information and Privacy
- The Platform is committed to protecting Users' personal information and shall process User personal information in accordance with applicable laws and regulations and the Platform's separately published Privacy Policy.
- Information that the Platform may collect from Users includes but is not limited to: registration information (username, email address, etc.), identity verification information, device information, login logs, transaction records, and support ticket content. For details, please refer to the Platform's Privacy Policy.
- Users have the right to access, copy, correct, delete, or withdraw consent for the processing of their personal information in accordance with applicable laws and regulations. For the specific methods of exercising these rights, please refer to the Platform's Privacy Policy.
- By registering for and using the Platform Services, the User acknowledges that they have read and agreed to the Platform's Privacy Policy.
15. Geographic Restrictions and Compliance
- Users shall independently confirm that the laws and regulations of their country or region permit them to use the Platform Services and Digital Products.
- The Platform makes no representations or warranties regarding the availability or compliance of its services in any particular country or region.
- Users shall not provide Digital Products obtained through the Platform to any country, region, entity, or individual subject to international sanctions.
16. Governing Law
- The formation, performance, and interpretation of this Agreement shall be governed by the laws of the jurisdiction in which the Platform operates (excluding conflict of law rules).
17. Amendments and Notices
- The Platform reserves the right to amend this Agreement at any time as required by business developments, changes in laws and regulations, or risk management needs. Amendments will be communicated through announcements, in-platform notifications, or other reasonable means.
- If a User continues to use the Platform Services after an amendment to this Agreement takes effect, the User shall be deemed to have accepted the amended Agreement. If a User does not agree with the amendments, the User should discontinue use and close their Account.
18. Miscellaneous
- If any provision of this Agreement is held to be invalid, such invalidity shall not affect the validity of the remaining provisions.
- The headings in this Agreement are for convenience of reference only and shall not affect the interpretation of any provision.
- If any provision of this Agreement conflicts with mandatory provisions of applicable law, the applicable law shall prevail, without affecting the validity of the remaining provisions.
If you have any questions regarding this Agreement, please contact us through the contact methods or support ticket system provided on the Platform.