After purchasing or obtaining an EA / indicator for free through membership on FXTool, you need to bind your MT4 / MT5 trading account to the product license so the EA can run properly on your terminal.
In short: Purchase product + Bind trading account = EA ready to use. Without binding, the EA will fail verification on startup.
FXTool offers two types of authorization. The binding process is the same, but they differ in scope:
1. Product License
2. Global Authorization (Member GlobalAuth)
If you have both a product license and global authorization, the EA will automatically use whichever passes verification — no conflicts.
Step 1: Find Your Trading Account Number
Open your MT4 or MT5 terminal and find your trading account in the Navigator panel (top left). It's usually a numeric string like 5012345. If you use multiple brokers, make sure you have the right account.
Step 2: Go to Dashboard → My Products
Log in to FXTool, click your avatar in the top right to access your Dashboard, then select the "My Products" tab. You'll see two areas:
Step 3: Bind Your Trading Account
In the global or product authorization area, click "Add Account", enter your trading account number, and click "Bind".
Important notes:
Step 4: Binding Complete
Once bound, the account will appear as a tag under the license entry. Now load the EA in your MT4/MT5 terminal — it will pass verification successfully.
In your license management area, find the bound account tag and click the X button on its right side. After unbinding, EAs running on that account will no longer pass verification.
Unbinding takes effect immediately — the slot is freed up and you can bind a new account right away.
Q: I bound my account but the EA still fails verification?
A: Please check: (1) The bound account matches the one logged into your MT terminal; (2) The license status is "Active", not "Expired" or "Revoked"; (3) If just bound, the EA may have cached the old state — try reloading the EA or restarting the terminal.
Q: I switched brokers / opened a new account — what do I do?
A: Simply unbind the old account and bind the new one. You can switch anytime as long as you don't exceed the binding limit.
Q: Can MT4 and MT5 accounts be bound together?
A: Product licenses don't distinguish between MT4/MT5 (depends on which platform the product supports). Global authorization manages them separately — MT4 and MT5 accounts have independent slots.
Q: I've used up all binding slots but need to add another account?
A: You need to unbind an unused account first to free up a slot. Expanding the binding limit is not currently supported — contact support for special requests.
Q: Will my binding info be lost when my membership expires?
A: No. When membership expires, the global authorization status changes to "Expired" and EAs temporarily can't verify, but your bound account info is preserved. After renewal, authorization is automatically restored and previously bound accounts don't need rebinding.
Q: Can the same trading account be bound to multiple products?
A: Yes. Each product's license is independent — the same trading account can be bound to multiple product licenses simultaneously without conflicts.